refund policy

Refund Policy

REFUNDS

Full-priced items are eligible for a full refund;

FULL-PRICED

Full-priced items are eligible for refund, exchange or store credit;

SALE ITEMS

Sale itemsĀ orĀ items purchased during a flash sale/promotional eventĀ are only eligible for a store credit or exchange;

FINAL SALE

Item/s marked asĀ "final sale - no returns or exchanges" cannot be returned.Ā If merchandise is returned despite this policy, items will be sent back to you at an additional charge;

PROMOTIONAL CODE

Orders placed with a promo code that discounts the order (excluding our Welcome 10% Offer) are only eligible for a store credit or exchange;

SWIM

All swimwear must be tried on wearing undergarments, the protective hygiene strip must remain in place and will not be accepted if removed or altered;

GIFT CARDS

Gift Cards may not be returned;

FAULTY ITEMS

We sincerely apologies for any inconvenience caused by receiving a faulty product. Please contact our Customer Care team info@leboxstore.comĀ with your order number and images of the faultĀ and we will work with you to resolve it as soon as possible.Ā 

NEED HELP?

  • info@leboxstore.com