refund policy
Refund Policy
REFUNDS
Full-priced items are eligible for a full refund;
FULL-PRICED
Full-priced items are eligible for refund, exchange or store credit;
SALE ITEMS
Sale itemsĀ orĀ items purchased during a flash sale/promotional eventĀ are only eligible for a store credit or exchange;
FINAL SALE
Item/s marked asĀ "final sale - no returns or exchanges" cannot be returned.Ā If merchandise is returned despite this policy, items will be sent back to you at an additional charge;
PROMOTIONAL CODE
Orders placed with a promo code that discounts the order (excluding our Welcome 10% Offer) are only eligible for a store credit or exchange;
SWIM
All swimwear must be tried on wearing undergarments, the protective hygiene strip must remain in place and will not be accepted if removed or altered;
GIFT CARDS
Gift Cards may not be returned;
FAULTY ITEMS
We sincerely apologies for any inconvenience caused by receiving a faulty product. Please contact our Customer Care team info@leboxstore.comĀ with your order number and images of the faultĀ and we will work with you to resolve it as soon as possible.Ā
NEED HELP?
- info@leboxstore.com